After-Sales Policy

At Catjourney, we are committed to providing you with the best possible experience with our AI-generated images and content. Our after-sales policy is designed to address any concerns you may have while recognizing the unique nature of our digital products.

Refund Policy

1. As Catjourney provides virtual content and AI-generated images, we generally do not offer refunds for purchased items.

2. We encourage you to carefully review product descriptions before making a purchase.

3. If you have any issues or concerns not related to refunds, please contact our customer support team through the provided email address.

Quality Assurance

1. We strive to deliver high-quality AI-generated images and content.

2. If you encounter any issues with the quality of our products, please report them to our customer service team.

3. We will work diligently to address your concerns and provide a satisfactory solution whenever possible.

Usage Rights

1. All AI-generated images and content purchased from Catjourney come with a non-exclusive, worldwide license for personal and commercial use.

2. For specific licensing questions or requests, please contact our customer service team.

Customer Service Contact Information

We value your feedback and are here to assist you with any questions or concerns. Please don't hesitate to reach out to us:

• Email: guohao631@gmail.com

• Response Time: We aim to respond to all inquiries within 24-48 hours.

How to Contact Us

When contacting our customer service team, please provide the following information:

1. Your full name

2. Order number (if applicable)

3. A detailed description of your question or concern

4. Any relevant screenshots or examples (if applicable)

While we don't typically provide refunds for our virtual products, we are committed to ensuring your satisfaction. If you have any issues, concerns, or special circumstances, please don't hesitate to contact us through the provided email address. We will do our best to assist you and find an appropriate solution.

We appreciate your business and look forward to assisting you!